Rules & FAQ

 


 

 

 

 

 

 ROLLING HILLS ASYLUM

 RULES & REQUIREMENTS

Please read all rules before purchasing tickets. By purchasing a ticket, completing registration, and entering the property, you agree to comply with all Rolling Hills Asylum rules and staff instructions.

Failure to comply with these rules may result in refusal of entry or removal from the property without refund.

TICKETS, ARRIVAL & CHECK-IN

  • All ticket sales are final. No refunds, credits, transfers, rescheduling, or date/time changes.
  • Tickets are valid only for the specific event, date, and time purchased.
  • Unless otherwise stated for a specific event, the parking lot opens 30 minutes before the scheduled event start time, and check-in begins promptly 15 minutes before the scheduled start time.
  • Events begin promptly. No late check-in or late entry. No exceptions. Please plan your travel accordingly.
  • Bring your ticket/order confirmation and required photo ID.
  • No limousines, chauffeured vehicles, party buses, or RVs.
  • Management reserves the right to refuse entry or remove anyone from the property for failure to comply with rules, safety requirements, or staff instructions.

AGE & IDENTIFICATION REQUIREMENTS

  • Guests 18 and older must present valid government-issued photo ID.
  • Guests ages 14–17 must present acceptable photo ID and attend with their own parent.
  • If a guest ages 14–17 will attend with anyone other than their own parent—including a legal guardian, relative, family friend, or other accompanying adult—advance written authorization from the minor's parent and approval from Rolling Hills Asylum are required.
  • The authorization process should be initiated no less than five (5) days before the scheduled event. Authorization is not automatic or guaranteed.
  • Do not purchase a ticket for a minor requiring advance authorization until approval has been received. Purchasing a ticket does not constitute or guarantee approval.
  • Requests received fewer than five (5) days before an event may not be able to be accommodated.
  • The authorization process requires direct communication with the minor's parent and may require additional documentation.
  • All guests ages 14–17 must remain with their parent or their specifically pre-authorized accompanying adult while on the property.
  • Acceptable teen photo ID includes a driver's license, government-issued ID, passport, military ID, or current school-issued photo ID containing sufficient identifying information. A birth certificate alone is not acceptable photo identification.

REGISTRATION

  • Every attendee must complete their own registration form using their own information.
  • Registration information must accurately identify the attendee and match the identification presented at check-in.
  • Incomplete, inaccurate, or improperly submitted registration may delay or prevent admission.
  • Completing registration does not override age requirements, ticket requirements, event restrictions, or any other Rolling Hills Asylum policy.

ALCOHOL, DRUGS & IMPAIRMENT — ZERO TOLERANCE

  • Guests may not enter or remain on Rolling Hills Asylum property while under the influence of alcohol, cannabis/marijuana, drugs, medications, or any other substance that may impair their ability to participate safely.
  • Rolling Hills Asylum reserves the right to refuse admission or require a guest to leave when management or security reasonably observes signs of alcohol or drug use or impairment, including the odor of alcohol or cannabis on a guest or their belongings.
  • A guest does not need to appear visibly intoxicated for admission to be refused.
  • This policy applies regardless of whether a substance is legal, prescribed, medically authorized, or otherwise lawfully used.
  • Members of the same arriving party or vehicle may also be required to leave when circumstances warrant.
  • No refunds or credits will be issued.
  • Security may be present, and bags are subject to search upon entry and exit.

CONDUCT

  • Be respectful of staff, other guests, the property, and neighboring properties.
  • No yelling, screaming, running, horseplay, slamming doors or windows, disruptive behavior, or negative provoking.
  • During public investigations, do not monopolize rooms or hallways, obstruct passageways with equipment, or interfere with another guest's investigation.
  • Follow all instructions from Rolling Hills Asylum staff and guides.

SAFETY, ACCESSIBILITY & CLOTHING

  • Appropriate clothing is required. Guests must wear clothing suitable for the event and for safely navigating a historic property. Rolling Hills Asylum reserves the right to refuse entry when clothing or footwear is inappropriate or unsafe for the property or event.
  • Closed-toe, closed-heel shoes are required. Sneakers or boots are strongly recommended. No sandals, flip-flops, open-toed shoes, high heels, or bare feet.
  • Rolling Hills Asylum is a large historic building with multiple wings, numerous stairwells, and repeated flights of stairs throughout the property. Guests should expect extensive walking and frequent stair climbing during their visit.
  • Low-light conditions, uneven floors and surfaces, ramps, thresholds, and other conditions typical of a historic property may be encountered.
  • The facility does not provide modern conveniences such as air conditioning, heat, or indoor plumbing.
  • Portable restroom facilities are provided outdoors. Large bottles of hand sanitizer are provided inside the portable restrooms and at locations throughout the building.
  • Guests should realistically assess their ability to walk for extended periods and repeatedly climb and descend multiple flights of stairs before purchasing tickets.
  • Guests who may require assistance should contact Rolling Hills Asylum in advance whenever possible so available accommodations or assistance can be discussed.
  • Paranormal or spirit activity is never guaranteed. Events are offered for entertainment purposes.

BAGS

  • Only clear bags up to 12" × 6" × 12", one-gallon clear freezer bags, and small clutches up to 4.5" × 6.5" are permitted, except legitimate stocked camera/equipment cases where permitted for the event.
  • See the bag-size image for examples and clarification.
  • Bags and equipment cases may be subject to inspection upon entry and exit.

FOOD & BEVERAGES

  • No outside food or beverages are permitted.
  • Pre-packaged snacks, soft drinks, and bottled water are available for purchase on site.
  • Food and beverages must remain in designated areas.

SMOKING, VAPING & TOBACCO

  • No smoking or vaping anywhere on Rolling Hills Asylum property.
  • Chewing tobacco, smokeless tobacco, nicotine pouches, and similar products may not be used inside the building.
  • Spitting or the use of spit cups, bottles, or similar containers is prohibited.

PROHIBITED ITEMS

  • No open flames or burning of any kind, including cigarettes, cigars, pipes, candles, incense, sage, smudge sticks, or similar materials.
  • No weapons or defensive weapons of any kind, including firearms, knives, stun guns, pepper spray, or mace.
  • No tools, including hand tools, power tools, drills, saws, screwdrivers, multi-tools, or similar equipment.
  • No drones anywhere on the property.

EQUIPMENT & FLASHLIGHTS

Public Events

  • A handheld flashlight is required. See the flashlight recommendation image for examples of appropriate flashlight size and brightness.
  • Tripods, walkie-talkies/two-way radios, headlamps, oversized or excessively bright lighting, and other equipment that may interfere with other guests are not permitted.
  • Lithium-battery-powered laser grid devices are not permitted.
  • Standard laser grid devices powered by AAA batteries are permitted, provided they are used safely and are never directed at another person or through windows.
  • Equipment must not create excessive heat, present a fire or safety hazard, obstruct hallways or stairways, damage the property, or interfere with another guest's experience.

Private Events

Equipment allowances may differ. Contact Rolling Hills Asylum management in advance regarding equipment you wish to bring or use.

RESPECT FOR THE PROPERTY & PARANORMAL PRACTICES

  • Do not remove, move, damage, alter, cut, attach, affix, or take anything from the building or property.
  • Do not enter restricted areas, force doors open, access roofs, or disregard posted signs, barriers, or staff instructions.
  • Do not leave food, candy, flowers, cigarettes, or other objects as offerings for spirits.
  • Ouija boards, séances, exorcisms, spirit crossings, blessings, cleansings, clearings, bindings, black magic, table-tipping, and other rituals are prohibited.
  • Sage, incense, holy water, cedar, palo santo, oils, candles, smudge sticks, and similar materials are prohibited.
  • Never intentionally damage, alter, remove, stage, or manipulate anything in an attempt to create paranormal evidence.

PHOTOGRAPHY, VIDEO, AUDIO & MEDIA

The following recording restrictions apply to ALL events:

Recording is not permitted during check-in, check-out, orientation, guided historical presentations, or at any time when directed by Rolling Hills Asylum staff.

Do not intentionally photograph or record staff, guides, the owner, representatives, or other guests without permission.

Guided Tours

  • Personal photography is permitted.
  • No video recording or audio recording is permitted during any guided tour.

Ghost Hunts & Other Events

  • Guests must follow all event-specific recording restrictions and instructions from Rolling Hills Asylum staff.
  • Do not intentionally photograph or record staff, guides, representatives, or other guests without their permission.

Sharing Personal Paranormal Evidence

  • Guests attending events where recording is permitted may share brief clips of genuine paranormal evidence or personal event content on personal social-media or paranormal team/group pages.
  • Individual publicly posted video clips may not exceed two (2) minutes in length.
  • Multiple clips may not be compiled, serialized, or otherwise used to circumvent these restrictions or create an unauthorized production.
  • Permission to capture personal paranormal evidence does not grant permission to create or publish an episode, program, documentary, film, series, investigation feature, promotional video, commercial project, or other produced content about or featuring Rolling Hills Asylum—whether monetized or non-monetized.

PHOTOGRAPHY & RECORDING BY ROLLING HILLS ASYLUM

Rolling Hills Asylum events may be photographed, filmed, or otherwise recorded by Rolling Hills Asylum or its authorized representatives.

Images, video, or audio captured during events may be used for Rolling Hills Asylum promotional, marketing, social-media, archival, or other authorized purposes.

By entering the property and participating in an event, guests acknowledge that photography and recording may occur and consent to such use to the extent permitted by applicable law.

Guests with concerns about being photographed or recorded should notify Rolling Hills Asylum before entering the event.

PRIVATE PROPERTY

Rolling Hills Asylum is privately owned, owner-occupied property and is open to the public only for authorized events and visits.

  • Guest admission provides access only to authorized interior areas of Rolling Hills Asylum during the guest's scheduled event. Admission does not include access to the exterior grounds.
  • Photography, filming, recording, exploring, or conducting paranormal investigations outside the building is not permitted.
  • Do not gather or loiter along the roadway, driveway, parking areas, exterior grounds, or perimeter surrounding Rolling Hills Asylum.
  • Do not enter or wander the property outside authorized event dates and times.
  • Do not enter restricted areas, walk behind the property, access roofs, or disregard No Trespassing signs.
  • Please respect neighboring homes, farms, private land, and the adjacent Genesee County Park. These properties are not affiliated with Rolling Hills Asylum.

FILMING, MEDIA & PRODUCTIONS

Admission to Rolling Hills Asylum does not include filming, production, location, publishing, or media rights.

  • Any organized filming, documentary, episodic, promotional, commercial, editorial, or other media or production project involving Rolling Hills Asylum requires advance written authorization from Rolling Hills Asylum before tickets are purchased or filming arrangements are made.
  • This requirement applies whether or not the project is monetized, sponsored, commercially distributed, or created for profit.
  • Approved projects may require a separate filming/location agreement, proof of insurance, additional terms and conditions, and separate location or production fees.
  • Rolling Hills Asylum reviews proposed projects individually and reserves the right to approve or decline any request.
  • No live streaming unless expressly authorized in writing.
  • No drones.
  • Purchasing admission does not grant permission to use Rolling Hills Asylum's name, logos, trademarks, proprietary materials, or other protected intellectual property beyond ordinary personal reference to a guest's visit.

 

 

 

 

 

Upcoming Events

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  • Sep 12 September 12, 2026 - 3 Hr Psych Hold Self Guided Ghost Hunt -$49p+tax
    September 12, 2026 - 3 Hr Psych Hold Self Guided Ghost Hunt - 8p-11p -$49p+tax Dare to see what waits in the dark. Step into Rolling Hills Asylum, internationally famous and known as one of the most haunted asylums in the world. Spanning over 60,000 sq ft with a subterranean tunnel, its halls have witnessed tragedy for nearly two centuries. Featured on countless paranormal ghost hunting shows, its corridors are filled with shadow figures, disembodied voices, cold spots, and unexplained activity that has left even skeptics shaken. During this self-guided ghost hunt, explore the Morgue, Shadow Hallway, Psych Ward, the asylum’s tunnel, and more. Explore the haunted halls alone, or for those who want guidance, the experienced Rolling Hills crew will be available to assist in investigating and capturing paranormal evidence—spirit photos, EVP recordings, video, and personal experiences you’ll never forget. Come as a skeptic… leave a believer. Ticket Info: 18+ with valid ID. Ages 14–17 with parent (pre-authorization 2 days ahead). Parking: 30 min before scheduled time| Check-in: is promptly 15 min prior to scheduled time | No late entry. Bag rules & restrictions apply. No outside food/drinks. Closed-toe, closed-heel shoes required. The facility is NOT heated, dress appropriately. Rolling Hills Asylum has a zero tolerance policy regarding drugs and alcohol and has the right to refuse entry if suspected of being under the influence of any substance. No refunds. #ghosts #ghosthunting #haunted #hauntedasylum #flashlighttour #paranormal
  • Sep 12 September 12, 2026 - 6 Hr Captive Self Guided Ghost Hunt -$79p+tax
    September 12, 2026 - 6 Hr Captive Self Guided Ghost Hunt - 8p-2a -$79p+tax Dare to see what waits in the dark. Step into Rolling Hills Asylum, internationally famous and known as one of the most haunted asylums in the world. Spanning over 60,000 sq ft with a subterranean tunnel, its halls have witnessed tragedy for nearly two centuries. Featured on countless paranormal ghost hunting shows, its corridors are filled with shadow figures, disembodied voices, cold spots, and unexplained activity that has left even skeptics shaken. During this self-guided ghost hunt, explore the Morgue, Shadow Hallway, Psych Ward, the asylum’s tunnel, and more. Explore the haunted halls alone, or for those who want guidance, the experienced Rolling Hills crew will be available to assist in investigating and capturing paranormal evidence—spirit photos, EVP recordings, video, and personal experiences you’ll never forget. Come as a skeptic… leave a believer. Ticket Info: 18+ with valid ID. Ages 14–17 with parent (pre-authorization 2 days ahead). Parking: 30 min before scheduled time| Check-in: is promptly 15 min prior to scheduled time | No late entry. Bag rules & restrictions apply. No outside food/drinks. Closed-toe, closed-heel shoes required. The facility is NOT heated, dress appropriately. Rolling Hills Asylum has a zero tolerance policy regarding drugs and alcohol and has the right to refuse entry if suspected of being under the influence of any substance. No refunds. #ghosts #ghosthunting #haunted #hauntedasylum #flashlighttour #paranormal
  • Sep 13 September 13, 2026 - Para Class! Paranormal Investigation: Beyond the Hype. $59+tax
    September 13, 2026 - Para Class! Paranormal Investigation: Beyond the Hype. 3p - 7p - $59p +tax Learn the Fundamentals of Ghost Hunting at Rolling Hills Asylum. Curious about the paranormal but not sure where to begin? The Basic Paranormal Investigation Class at Rolling Hills Asylum is designed for beginners and enthusiasts who want to better understand the tools, techniques, history, and methods used during a paranormal investigation. Held inside one of America’s most haunted locations, this hands-on class combines education with real-world experience in an authentically haunted environment. Topics May Include: The basics of paranormal investigation Understanding energy, environmental factors & debunking How to conduct an EVP session Paranormal photography & video tips Spirit boxes, EMF meters & investigative equipment Investigation etiquette & safety How to document evidence properly The difference between history, folklore & paranormal claims Class Includes: Instruction from experienced investigators Interactive demonstrations Overview of Rolling Hills Asylum history & hauntings Opportunity to ask questions and learn investigative techniques Guided practice investigation exercises Free roam investigation time inside the asylum Whether you’re a complete beginner or looking to sharpen your skills, this class is the perfect introduction to the fascinating world of paranormal investigation. No experience necessary. Because sometimes the best evidence comes from knowing what you’re truly looking for. Come as a skeptic… leave a believer. Tickets & information: Rolling Hills Asylum Ticket Info: 18+ with valid ID. Ages 14–17 with parent (pre-authorization 2 days ahead). Parking: 30 min before scheduled time| Check-in: is promptly 15 min prior to scheduled time | No late entry. Bag rules & restrictions apply. No outside food/drinks. Closed-toe, closed-heel shoes required. The facility is NOT heated, dress appropriately. Rolling Hills Asylum has a zero tolerance policy regarding drugs and alcohol and has the right to refuse entry if suspected of being under the influence of any substance. No refunds. #ghosts #ghosthunting #haunted #hauntedasylum #flashlighttour #paranormal
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