Rules & FAQ

 

ROLLING HILLS ASYLUM

 RULES & REQUIREMENTS

Please read all rules before purchasing tickets. By purchasing a ticket, completing registration, and entering the property, you agree to comply with all Rolling Hills Asylum rules and staff instructions.

Failure to comply with these rules may result in refusal of entry or removal from the property without refund.

TICKETS, ARRIVAL & CHECK-IN

  • All ticket sales are final. No refunds, credits, transfers, rescheduling, or date/time changes.
  • Tickets are valid only for the specific event, date, and time purchased.
  • Unless otherwise stated for a specific event, the parking lot opens 30 minutes before the scheduled event start time, and check-in begins promptly 15 minutes before the scheduled start time.
  • Events begin promptly. No late check-in or late entry. No exceptions. Please plan your travel accordingly.
  • Bring your ticket/order confirmation and required photo ID.
  • No limousines, chauffeured vehicles, party buses, or RVs.
  • Management reserves the right to refuse entry or remove anyone from the property for failure to comply with rules, safety requirements, or staff instructions.

AGE & IDENTIFICATION REQUIREMENTS

  • Guests 18 and older must present valid government-issued photo ID.
  • Guests ages 14–17 must present acceptable photo ID and attend with their own parent.
  • If a guest ages 14–17 will attend with anyone other than their own parent—including a legal guardian, relative, family friend, or other accompanying adult—advance written authorization from the minor's parent and approval from Rolling Hills Asylum are required.
  • The authorization process should be initiated no less than five (5) days before the scheduled event. Authorization is not automatic or guaranteed.
  • Do not purchase a ticket for a minor requiring advance authorization until approval has been received. Purchasing a ticket does not constitute or guarantee approval.
  • Requests received fewer than five (5) days before an event may not be able to be accommodated.
  • The authorization process requires direct communication with the minor's parent and may require additional documentation.
  • All guests ages 14–17 must remain with their parent or their specifically pre-authorized accompanying adult while on the property.
  • Acceptable teen photo ID includes a driver's license, government-issued ID, passport, military ID, or current school-issued photo ID containing sufficient identifying information. A birth certificate alone is not acceptable photo identification.

REGISTRATION

  • Every attendee must complete their own registration form using their own information.
  • Registration information must accurately identify the attendee and match the identification presented at check-in.
  • Incomplete, inaccurate, or improperly submitted registration may delay or prevent admission.
  • Completing registration does not override age requirements, ticket requirements, event restrictions, or any other Rolling Hills Asylum policy.

ALCOHOL, DRUGS & IMPAIRMENT — ZERO TOLERANCE

  • Guests may not enter or remain on Rolling Hills Asylum property while under the influence of alcohol, cannabis/marijuana, drugs, medications, or any other substance that may impair their ability to participate safely.
  • Rolling Hills Asylum reserves the right to refuse admission or require a guest to leave when management or security reasonably observes signs of alcohol or drug use or impairment, including the odor of alcohol or cannabis on a guest or their belongings.
  • A guest does not need to appear visibly intoxicated for admission to be refused.
  • This policy applies regardless of whether a substance is legal, prescribed, medically authorized, or otherwise lawfully used.
  • Members of the same arriving party or vehicle may also be required to leave when circumstances warrant.
  • No refunds or credits will be issued.
  • Security may be present, and bags are subject to search upon entry and exit.

CONDUCT

  • Be respectful of staff, other guests, the property, and neighboring properties.
  • No yelling, screaming, running, horseplay, slamming doors or windows, disruptive behavior, or negative provoking.
  • During public investigations, do not monopolize rooms or hallways, obstruct passageways with equipment, or interfere with another guest's investigation.
  • Follow all instructions from Rolling Hills Asylum staff and guides.

SAFETY, ACCESSIBILITY & CLOTHING

  • Appropriate clothing is required. Guests must wear clothing suitable for the event and for safely navigating a historic property. Rolling Hills Asylum reserves the right to refuse entry when clothing or footwear is inappropriate or unsafe for the property or event.
  • Closed-toe, closed-heel shoes are required. Sneakers or boots are strongly recommended. No sandals, flip-flops, open-toed shoes, high heels, or bare feet.
  • Rolling Hills Asylum is a large historic building with multiple wings, numerous stairwells, and repeated flights of stairs throughout the property. Guests should expect extensive walking and frequent stair climbing during their visit.
  • Low-light conditions, uneven floors and surfaces, ramps, thresholds, and other conditions typical of a historic property may be encountered.
  • The facility does not provide modern conveniences such as air conditioning, heat, or indoor plumbing.
  • Portable restroom facilities are provided outdoors. Large bottles of hand sanitizer are provided inside the portable restrooms and at locations throughout the building.
  • Guests should realistically assess their ability to walk for extended periods and repeatedly climb and descend multiple flights of stairs before purchasing tickets.
  • Guests who may require assistance should contact Rolling Hills Asylum in advance whenever possible so available accommodations or assistance can be discussed.
  • Paranormal or spirit activity is never guaranteed. Events are offered for entertainment purposes.

BAGS

  • Only clear bags up to 12" × 6" × 12", one-gallon clear freezer bags, and small clutches up to 4.5" × 6.5" are permitted, except legitimate stocked camera/equipment cases where permitted for the event.
  • See the bag-size image for examples and clarification.
  • Bags and equipment cases may be subject to inspection upon entry and exit.

FOOD & BEVERAGES

  • No outside food or beverages are permitted.
  • Pre-packaged snacks, soft drinks, and bottled water are available for purchase on site.
  • Food and beverages must remain in designated areas.

SMOKING, VAPING & TOBACCO

  • No smoking or vaping anywhere on Rolling Hills Asylum property.
  • Chewing tobacco, smokeless tobacco, nicotine pouches, and similar products may not be used inside the building.
  • Spitting or the use of spit cups, bottles, or similar containers is prohibited.

PROHIBITED ITEMS

  • No open flames or burning of any kind, including cigarettes, cigars, pipes, candles, incense, sage, smudge sticks, or similar materials.
  • No weapons or defensive weapons of any kind, including firearms, knives, stun guns, pepper spray, or mace.
  • No tools, including hand tools, power tools, drills, saws, screwdrivers, multi-tools, or similar equipment.
  • No drones anywhere on the property.

EQUIPMENT & FLASHLIGHTS

Public Events

  • A handheld flashlight is required. See the flashlight recommendation image for examples of appropriate flashlight size and brightness.
  • Tripods, walkie-talkies/two-way radios, headlamps, oversized or excessively bright lighting, and other equipment that may interfere with other guests are not permitted.
  • Lithium-battery-powered laser grid devices are not permitted.
  • Standard laser grid devices powered by AAA batteries are permitted, provided they are used safely and are never directed at another person or through windows.
  • Equipment must not create excessive heat, present a fire or safety hazard, obstruct hallways or stairways, damage the property, or interfere with another guest's experience.

Private Events

Equipment allowances may differ. Contact Rolling Hills Asylum management in advance regarding equipment you wish to bring or use.

RESPECT FOR THE PROPERTY & PARANORMAL PRACTICES

  • Do not remove, move, damage, alter, cut, attach, affix, or take anything from the building or property.
  • Do not enter restricted areas, force doors open, access roofs, or disregard posted signs, barriers, or staff instructions.
  • Do not leave food, candy, flowers, cigarettes, or other objects as offerings for spirits.
  • Ouija boards, séances, exorcisms, spirit crossings, blessings, cleansings, clearings, bindings, black magic, table-tipping, and other rituals are prohibited.
  • Sage, incense, holy water, cedar, palo santo, oils, candles, smudge sticks, and similar materials are prohibited.
  • Never intentionally damage, alter, remove, stage, or manipulate anything in an attempt to create paranormal evidence.

PHOTOGRAPHY, VIDEO, AUDIO & MEDIA

The following recording restrictions apply to ALL events:

Recording is not permitted during check-in, check-out, orientation, guided historical presentations, or at any time when directed by Rolling Hills Asylum staff.

Do not intentionally photograph or record staff, guides, the owner, representatives, or other guests without permission.

 

Guided Tours

  • Personal photography is permitted.
  • No video recording or audio recording is permitted during any guided tour.

Ghost Hunts & Other Events

  • Guests must follow all event-specific recording restrictions and instructions from Rolling Hills Asylum staff.
  • Do not intentionally photograph or record staff, guides, representatives, or other guests without their permission.

Sharing Personal Paranormal Evidence

  • Guests attending events where recording is permitted may share brief clips of genuine paranormal evidence or personal event content on personal social-media or paranormal team/group pages.
  • Individual publicly posted video clips may not exceed two (2) minutes in length.
  • Multiple clips may not be compiled, serialized, or otherwise used to circumvent these restrictions or create an unauthorized production.
  • Permission to capture personal paranormal evidence does not grant permission to create or publish an episode, program, documentary, film, series, investigation feature, promotional video, commercial project, or other produced content about or featuring Rolling Hills Asylum—whether monetized or non-monetized.

FILMING, MEDIA & PRODUCTIONS

Admission to Rolling Hills Asylum does not include filming, production, location, publishing, or media rights.

  • Any organized filming, documentary, episodic, promotional, commercial, editorial, or other media or production project involving Rolling Hills Asylum requires advance written authorization from Rolling Hills Asylum before tickets are purchased or filming arrangements are made.
  • This requirement applies whether or not the project is monetized, sponsored, commercially distributed, or created for profit.
  • Approved projects may require a separate filming/location agreement, proof of insurance, additional terms and conditions, and separate location or production fees.
  • Rolling Hills Asylum reviews proposed projects individually and reserves the right to approve or decline any request.
  • No live streaming unless expressly authorized in writing.
  • No drones.
  • Purchasing admission does not grant permission to use Rolling Hills Asylum's name, logos, trademarks, proprietary materials, or other protected intellectual property beyond ordinary personal reference to a guest's visit.

PHOTOGRAPHY & RECORDING BY ROLLING HILLS ASYLUM

Rolling Hills Asylum events may be photographed, filmed, or otherwise recorded by Rolling Hills Asylum or its authorized representatives.

Images, video, or audio captured during events may be used for Rolling Hills Asylum promotional, marketing, social-media, archival, or other authorized purposes.

By entering the property and participating in an event, guests acknowledge that photography and recording may occur and consent to such use to the extent permitted by applicable law.

Guests with concerns about being photographed or recorded should notify Rolling Hills Asylum before entering the event.

PRIVATE PROPERTY

Rolling Hills Asylum is privately owned, owner-occupied property and is open to the public only for authorized events and visits.

  • Do not enter or wander the property outside authorized event dates and times.
  • Do not enter restricted areas, walk behind the property, access roofs, or disregard No Trespassing signs.
  • Please respect neighboring homes, farms, private land, and the adjacent Genesee County Park. These properties are not affiliated with Rolling Hills Asylum.

 

 

Upcoming Events

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  • Aug 27 August 27, 2026 - Guided Flashlight Tour - $39p
    August 27, 2026 - Guided Flashlight Tour 8p-10p - $39p Step into the shadows with your FREE LOGO flashlight (as supplies last) and uncover the asylum’s chilling history. Your experienced guide will take you on an exploration of infamous areas like the Morgue, Shadow Hallway, and Psych Ward—where whispers, shadowy figures, and footsteps echo in the dark. You will learn not only about the history of the Asylum, but also of some of our most preeminent spirits. By flashlight, the past comes alive—some tragic, some terrifying—as you walk the hallways where history was written in life and death. By night, Rolling Hills transforms into a place where the line between the living and the dead is razor thin. Step into the shadows where history and hauntings meet. Ticket Info: 18+ with valid ID. Ages 14–17 with parent (pre-authorization 2 days ahead). Parking: 30 min before scheduled time| Check-in: is promptly 15 min prior to scheduled time | No late entry. Bag rules & restrictions apply. No outside food/drinks. Closed-toe, closed-heel shoes required. The facility is NOT heated, dress appropriately. Rolling Hills Asylum has a zero tolerance policy regarding drugs and alcohol and has the right to refuse entry if suspected of being under the influence of any substance. No refunds. #ghosts #ghosthunting #haunted #hauntedasylum #flashlighttour #paranormal
  • Aug 28 August 28, 2026 - Haunted Movie Night Event - $69p
    August 28, 2026 - Haunted Movie Night - 7:30PM–Midnight • $69 + tax. Experience a unique evening of horror, history, food, and the paranormal inside one of America’s most haunted locations. Guests will enjoy a featured horror movie ("Mandy" circa 2018 with Nicholas Cage) projected inside the haunted Rec Room — above an actual casket! Before the lights go out, enjoy a Catered Pizza & Pasta Feast After the movie and dinner, the night continues with: Overview of the history & hauntings of Rolling Hills Asylum, tips & techniques, and a Self Guided Ghost Hunt throughout the asylum which includes free roam access to some of the asylum’s most active paranormal hot spots. Whether you’re a horror fan, paranormal enthusiast, or simply looking for a wildly unique night out… this event delivers a perfect mix of creepy fun and authentic atmosphere. Reports inside Rolling Hills Asylum include: shadow figures, unexplained voices, strange movement, cold spots, disembodied whispers, and other unexplained activity. Ages 14–17 permitted with parent and school ID. Ages 18+ require valid government-issued photo ID Important Policies: We strictly enforce a ZERO tolerance policy regarding drugs and alcohol. We will NOT admit anyone suspected of being under the influence — including consumption of even a single alcoholic beverage. Management reserves the right to refuse entry to anyone for any reason. NO EXCEPTIONS • NO REFUNDS Complete Rules, Regulations & What to Bring: Rolling Hills Asylum –under Get Started on the website www.RollingHillsAsylum.com
  • Aug 29 August 29, 2026 - 3 Hr Psych Hold Self Guided Ghost Hunt -$49p+tax
    August 29, 2026 - 3 Hr Psych Hold Self Guided Ghost Hunt - 8p-11p -$49p+tax Dare to see what waits in the dark. Step into Rolling Hills Asylum, internationally famous and known as one of the most haunted asylums in the world. Spanning over 60,000 sq ft with a subterranean tunnel, its halls have witnessed tragedy for nearly two centuries. Featured on countless paranormal ghost hunting shows, its corridors are filled with shadow figures, disembodied voices, cold spots, and unexplained activity that has left even skeptics shaken. During this self-guided ghost hunt, explore the Morgue, Shadow Hallway, Psych Ward, the asylum’s tunnel, and more. Explore the haunted halls alone, or for those who want guidance, the experienced Rolling Hills crew will be available to assist in investigating and capturing paranormal evidence—spirit photos, EVP recordings, video, and personal experiences you’ll never forget. Come as a skeptic… leave a believer. Ticket Info: 18+ with valid ID. Ages 14–17 with parent (pre-authorization 2 days ahead). Parking: 30 min before scheduled time| Check-in: is promptly 15 min prior to scheduled time | No late entry. Bag rules & restrictions apply. No outside food/drinks. Closed-toe, closed-heel shoes required. The facility is NOT heated, dress appropriately. Rolling Hills Asylum has a zero tolerance policy regarding drugs and alcohol and has the right to refuse entry if suspected of being under the influence of any substance. No refunds.
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